SMS your queries to IGNOU

As mentioned in my first post, now it is possible to SMS your queries to IGNOU. There is no need to access Internet and send e-mail to IGNOU. There is no need to keep on periodically logging to your e-mail account to check whether you received response to your query. SMS your query to IGNOU and also receive response by SMS. 


Prefix your query with IGNOU followed by a space followed by query. SMS it to 9223051616. You will receive acknowledgement immediately. In due course, you will receive response by SMS. 


The following is an example:


IGNOU  when is the last date for submission of examination form

SMS alerts service at IGNOU

IGNOU launched SMS alerts service on November 18th,2008. The inaugural SMS was given to appr. 40000  learners across India by IGNOU VC Prof.V.N.Rajasekharan Pillai in the presence of PVCs and Directors. IGNOU is having a total of 3.1 million learners spread across the World. However, appr. 90% of the students belong to India. With the launch of SMS service, the communication gap between IGNOU and its learners has significantly reduced. The learners have 3 places to contact for resolution of any of their queries. They are Study Centers, Regional Centers and Headquarters. In 2008, when SMS service was launched, it was available only at Headquarters located at Delhi. Any department which wants to send SMS will e-mail the message to HQs and SMS will go from HQs. There are large number of such requests to send SMS by e-mail from RCs as well as SCs and other departments of IGNOU.

Chennai (Tamilnadu) was the first RC to have SMS alerts service after HQs in 2009. It was followed by Portblair(Andaman and Nicobar Islands), Guwahati(Assam), Itanagar(Arunachal Pradesh) and Imphal(Manipur).

In 2010, SMS alerts service was implemented across all the RCs, Schools, Divisions, Centers,Units and Cells of IGNOU. This enabled each and every constituent department of IGNOU to send communications by SMS to the learners and other stake holders attached to them.

By the time of this post, the number of SMS that were sent already crossed 1 crore.

On July 24th, 2011, Dr.Latha Pillai, PVC launched the second leg of SMS service that enables any person across the  Globe to send SMS to IGNOU. The service enabled millions of IGNOU learners across the Globe to SMS their queries to IGNOU. Earlier, they used to send queries using e-mail or post. The current facility enables all IGNOU learners as well as other stake holders to send their queries to IGNOU by SMS with out accessing Internet. IGNOU is receiving appr. 200 queries per day by SMS since its launch in July, 2011.

The objective of this blog is to post developments about SMS alerts service of IGNOU as well as obtain feedback, comments, and suggestions about the service.

Hence, We request you to post your feedback, comments and suggestions about the SMS alerts service of IGNOU by clicking on "comments" in the following line.